Support
One inbox for questions, bugs and requests, in any language you like.
Most messages get an answer within two business days. If something is broken, say which iPhone and which iOS version you're on, and include the app version from the app's settings, under About. Don't attach a menu photograph unless it is the point of the report, and never one with other diners in it.
What usually goes wrong
The scan failed
Reading a menu needs a connection, so no signal means no scan. A failed scan says so and offers to try again. If it keeps failing on a good connection, send us the details.
“You’ve reached this app’s scanning limit”
There is a daily limit so the service stays available for everyone. The message tells you how long to wait.
No picture for a dish
Dish pictures are optional and are not available for every menu. They are always illustrations, never a photograph of your exact plate.
A dish was translated wrong
Menus can be handwritten, photographed at an angle, or badly lit. A sharper, straighter, better-lit photograph of the same menu usually reads better. Send us the picture and what it should have said.
Allergies
Ingredient and allergen lists come from the menu — a place to start a conversation with the restaurant, never a clearance. Foretaste keeps allergies separate from foods you merely avoid so the safety wording is never diluted, and it will not badge a dish as recommended if it raises a warning for anyone at your table. But the only thing that knows what is in the sauce is the kitchen. Ask.
Deleting your data
In the app's settings, Reset Foretaste erases every saved menu and picture, everyone at your table, and every setting, then starts the app over. Deleting the app does the same. Neither can be undone. The privacy policy has the full account of what is stored where.
Requirements
An iPhone running iOS 18.6 or later. Foretaste needs the camera or your photo library to get the menu, and a network connection to read it.
Feature requests and bugs
Send feedback from the app's settings, or write to support@foretaste.dev. Requests that come with the story of the meal they would have saved tend to get built first.